FAQ

WHAT IS YOUR RETURN & EXCHANGE POLICY?

All sales are final. We do not accept returns or  provide refunds for any purchases made. Please refer to the sizing details provided under each product before purchasing.

Refunds are only offered for damaged items. If a refund is granted, the original item must be returned to Omià.

To report a defect, email onlybermuda.support@gmail.com within 48 hours of delivery and include clear photos of the issue.

Shipping costs for returns are the customer's responsibility.

Refunds (if approved) will be issued back to the original payment method within the appropriate timeframe, depending on your bank.

Final Decision: BERMUDA reserves the right to make the final decision on all claims related to damaged or incorrect items.

We do not offer store credit.

WHAT IS YOUR SHIPPING POLICY?

All items are ready to ship unless noted otherwise.

Estimated delivery times are a guide only. Delays due to shipping carriers are outside our control.

Each order ships individually and cannot be combined, even if placed by the same customer.

Customers are responsible for providing accurate shipping information. We are not liable for packages sent to the incorrect addresses provided by the customer.

We do not ship to P.O. Boxes. Please provide a physical street address for delivery.

Once an order has been placed, we cannot guarantee that changes to order details can be made. Please contact our email or Instagram immediately if you need to request any changes.

Once your package has been marked as delivered by the carrier, we are no longer responsible for stolen or lost items.

By placing an order with BERMUDA, you acknowledge that you have read, understood, and agreed to this shipping policy.

Policy is subject to change without notice. Please check our website for most current version of our policy.